Welcome to this website. Before purchasing our fitness apparel, gym bags, and related products, please carefully read the following terms and policies. By accessing or using this website, you agree to abide by the following:

I. Products and Services

This website primarily sells fitness apparel, sports accessories, and gym bags. We are committed to providing high-quality, practical, and stylish sports equipment, and all product information, images, and descriptions are displayed as accurately as possible.

Due to potential color differences between different display devices, the actual product color may slightly differ from the image. Please refer to the actual product.

II. Orders and Payment
All orders will only be processed after successful payment.

We support multiple secure payment methods, including credit cards, debit cards, and third-party online payment platforms.

In case of price errors, inventory discrepancies, or payment errors, we reserve the right to cancel the order and will promptly notify the customer.

Users must ensure that they provide accurate shipping and contact information. If delivery fails due to incorrect information, the user will be held responsible.

III. Billing Terms (Important)

All products sold on this website are One-Time Purchase items.

Users only need to pay the corresponding product price and related shipping fees when placing an order;

We do not automatically renew;

There are no monthly, annual, or periodic subscription fees;

Users will not be automatically enrolled in a membership subscription plan by purchasing products.

Unless a subscription service is explicitly launched in the future and users are notified in advance, all transactions are currently considered one-off sales.

IV. Shipping Policy
Orders are usually shipped within 1-3 business days after payment confirmation;
Delivery time varies depending on the region and logistics conditions;
Delivery time may be delayed during holidays, severe weather, or force majeure events;
Additional customs duties or import fees may apply to some regions, which are borne by the recipient.

V. Return and Exchange Policy

If there are quality issues with the product or the wrong product was sent, please contact customer service within 7 days of signing for the package.
Unused products in their original packaging are eligible for return and exchange.
For returns and exchanges due to personal reasons (such as incorrect size or personal dislike), the buyer may be responsible for the shipping costs.

The following items are not eligible for return or exchange:
Worn, washed, or man-made damaged goods;
Exceeding the return/exchange period;
Special offer, customized, or clearance items (as specifically stated on the page).

VI. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, videos, and product descriptions, is protected by relevant intellectual property laws. Unauthorized reproduction, dissemination, or commercial use by any individual or organization is prohibited.

VII. Limitation of Liability

We will strive to ensure the stable operation of the website, but we do not guarantee that the website will not experience interruptions, delays, or technical errors. We are not liable for indirect losses caused by force majeure, network failures, or third-party reasons.

VIII. Privacy Protection

We respect and protect the security of users’ personal information. Information submitted by users is used only for order processing, logistics, and customer service and will not be illegally sold or disclosed to third parties. IX. Terms and Conditions Modification

We reserve the right to update or modify these Terms and Conditions as needed for our business. The modified terms and conditions will take effect immediately upon publication on the website, and continued use of this website constitutes acceptance of the updated content.

X. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website customer service or our contact email. We will assist you as soon as possible.

Company: Pure Wave Wellness LLC
Address: 107 Dogwood Ave, Thurmont MD 21788
Phone: +1 (857) 822-7205
Email: connie@purewavewellnessllc.com

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