Thank you for choosing our product. To ensure your shopping experience, please carefully read the following terms before requesting a refund or return.

I. Return Request Time

Customers can submit a return or refund request within 7 days of receiving the goods. Requests submitted after this timeframe may not be processed.

II. Refundable/Returnable Items

Refunds or returns are possible in the following situations:

The product has quality issues;
The wrong product was received;
The product was severely damaged during shipping;
The product is clearly inconsistent with the order description.

If a return is requested due to personal reasons (such as incorrect size, dislike, duplicate purchase, etc.), the product must be in brand new, unused condition, and the buyer will bear the relevant return shipping costs.

III. Situations Where Refunds or Returns Are Not Supported

Refunds or returns are not supported in the following situations:

The product has been worn, washed, used, or is damaged by human error;
The product is missing its original packaging, tags, or accessories;
Special offer items, clearance items, or customized items (unless otherwise specified on the page);
The return request period has expired;
Delivery failure due to an incorrect shipping address.

IV. Refund Process
Contact customer service to submit a refund/return request;
Provide your order number and relevant product photos;
After approval, we will provide return instructions;
Customers must return the goods within the specified time;
After receiving and inspecting the goods, we will process the refund within 3-7 business days.

The refund will be returned to your original payment account. The specific arrival time depends on the processing speed of the payment institution or bank.

V. Return Shipping Costs
We will bear the return shipping costs incurred due to product quality issues or incorrect shipments;
For returns requested for personal reasons, the return shipping costs will be borne by the buyer;
Original shipping costs (if any) are generally not refundable.

VI. Return Address

Please do not return goods without confirmation. Please contact customer service for the latest return authorization information.

Return Address:
107 Dogwood Ave, Thurmont, MD 21788

VII. Billing Information

All products on this website are one-time purchase items.

There is no automatic renewal;
There are no subscription fees;
Users only need to pay the amount corresponding to the current order;
There will be no periodic charges.

VIII. Contact Us

If you have any questions about refunds, returns, or order issues, please contact us through website customer service or our official contact email. We will assist you as soon as possible.